Our customer service work 24/7. We very much care about our valued buyers. If you have any questions or concerns, we will be very glad to help you. We try our best to reply to your messages within 12 hours!
Thank you for your order, We strive to ship orders as quickly as possible.
Please notice to fill full information (including house number, apartment number...) on your shipping address.
Thank you for your order, We strive to ship orders as quickly as possible.
WHERE DOES PinkbunnyPod DELIVER?
Currently, we support global delivery.
SHIPPING FEE
We Offer Free shipping for All Orders.
for Fast shipping, $20 will be charged.
SHIPPING METHODS
Our shipping companies include USPS/UPS/YUN EXPRESS/TNT/DHL/FedEx.
We use different methods of delivery because such an application of different methods suitable for different countries and regions is able to make the time of transport as shortest as possible, and also assures the safety and convenience of the transport. After the goods are delivered, we will send the tracking number to you through your E-mail.
All of our products are custom-made to order and handcrafted to the standards.
Estimated arrival time (Standard):
| Destination | Processing Time | Shipping Time |
| USA | 3-5 business days | 7-15 business days |
| EU | 3-5 business days | 7-15 business days |
| Canada | 3-5 business days | 7-15 business days |
| Australia | 3-5 business days | 7-15 business days |
Estimated arrival time (Express):
| Destination | Processing Time | Shipping Time |
| USA | 3-5 business days | 5-10 business days |
| EU | 3-5 business days | 5-10 business days |
| Canada | 3-5 business days | 5-10 business days |
| Australia | 3-5 business days | 5-10 business days |
Tax Policy
At PinkbunnyPod, we are committed to providing our customers with a transparent and worry-free shopping experience. As part of this commitment, we will cover all tax costs for orders, so our customers will not incur any additional taxes or fees.
Tax Policy Details
Seller’s Responsibility: All applicable taxes, including VAT, customs duties, or any other fees, are fully covered by the seller.
Buyer’s Responsibility: As a buyer, you are not required to pay any taxes or additional fees upon delivery. However, if any tax issues arise, please contact our customer service team, and we will resolve the issue promptly.
Tracking Information
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package at any time. If you encounter any issues with tracking, please contact us for assistance.
Important Notes
Correct Address: Please ensure that the shipping address you provide is correct. We are not responsible for delays or package losses due to incorrect address information.
Undeliverable Packages: If a package is returned due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Reshipping costs will be borne by the customer, unless the issue is due to product quality. Because address errors lead to failed deliveries, the reshipping fee will be $20.00USD.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately, and we will assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policies or need assistance, please feel free to contact us:
Email: Support@PinkbunnyPod.com
Phone: +1 (479) 689-1033